Refund Policy

At Magic Box, we want you to be completely satisfied with your purchase. If for any reason you're not happy, our refund policy is designed to help you with returns and exchanges. Please review the details below:

1. Refund Eligibility

To be eligible for a refund, the item must meet the following conditions:

• The item must be in new, unused, and unopened condition.

• You must request the refund within [Insert Time Period, e.g., 30 days] of receiving the item.

• The item must be returned with the original packaging and invoice.

2. Non-Refundable Items

Certain items are non-refundable, including but not limited to:

• Custom-made or personalized products.

• Opened hygiene-related products (e.g., socks, footwear, etc.), unless they are defective.

• Gift cards.

3. Process for Refund

To initiate a refund, please contact our customer support team at [Insert Contact Info] within the eligible refund period. Provide:

• Your order number.

• The reason for the return/refund.

• Photos of the product if it is damaged or defective.

Upon approval, you will be given instructions on how to return the item. The refund will be processed once we receive the returned product and verify its condition.

4. Refund Method

Refunds will be issued to the original payment method. Please allow up to [Insert Time Period, e.g., 7-10 business days] for the refund to reflect in your account after approval.

5. Shipping Costs

The customer is responsible for return shipping costs unless the item is defective or we made an error in your order. In the case of a defective or incorrect item, we will cover the return shipping costs.

6. Exchange Policy

If you prefer an exchange instead of a refund, please contact us within the same return window. Exchanges are subject to product availability.

7. Damaged or Defective Items

If you receive a damaged or defective item, please notify us within [Insert Time Period, e.g., 7 days] of receiving your order. We will arrange for a return and either issue a refund or send a replacement, based on your preference.

8. Change of Mind

Unfortunately, we do not accept returns for change of mind. Please ensure that you select your products carefully before placing an order.

Legal Disclaimer for Magic Box

The information provided on Magic Box’s website is intended to offer a convenient shopping experience. By using our website, placing an order, or interacting with our services, you agree to the terms outlined below.

1. Accuracy of Information

While we make every effort to ensure the accuracy of the information on our website, Magic Box makes no guarantees regarding the accuracy, completeness, or reliability of the content. We are not liable for any errors, omissions, or inaccuracies that may appear on the site.

2. Product Availability and Pricing

Product availability and prices are subject to change without notice. Magic Box reserves the right to modify or discontinue products or services at any time, and pricing may be updated due to errors or market conditions. Any changes will be communicated to the customer before processing orders.

3. Limitations of Liability

To the fullest extent permitted by law, Magic Box is not responsible for any damages arising from the use or inability to use our website, products, or services. This includes direct, indirect, incidental, or consequential damages, loss of profits, data, or business opportunities.

4. Third-Party Links

Our website may contain links to third-party websites that are not under our control. Magic Box is not responsible for the content or privacy practices of these third-party websites. You use these links at your own risk.

5. Product Use

All products sold on Magic Box are intended for their specific use as described on the product page. Magic Box is not responsible for misuse, damage, or injury caused by improper use of the products.

6. No Warranty

Magic Box makes no warranties or representations, express or implied, regarding the products sold, including but not limited to their suitability for a specific purpose, merchantability, or quality.

7. Intellectual Property

All content on the Magic Box website, including logos, trademarks, product descriptions, and images, are the intellectual property of Magic Box. Unauthorized use of any content from this website is prohibited.

8. Changes to Terms

Magic Box reserves the right to update or modify these terms at any time. Any changes will be posted on this page with the updated date. By continuing to use our website after changes are made, you agree to the revised terms.

By using the Magic Box website, you acknowledge that you have read and agree to the terms outlined in both our Refund Policy and Legal Disclaimer.

At Magic Box, we want you to be completely satisfied with your purchase. If you’re not happy with your order, we’re here to help. Please review our basic refund policy below:

1. Refund Eligibility

• You can request a refund within [Insert Time Period, e.g., 30 days] of receiving your order.

• Items must be in new, unused, and unopened condition.

• Return shipping costs are your responsibility unless the item is damaged or incorrect.

2. Non-Refundable Items

The following items cannot be refunded:

• Custom-made or personalized products.

• Opened hygiene-related items (such as socks or footwear), unless they are defective.

3. Refund Process

To request a refund:

1. Contact us at [Insert Contact Info] within the eligible period.

2. Provide your order number and a reason for the refund request.

3. We will guide you through the return process, and upon receiving the returned item, we will process your refund.

Refunds are issued to the original payment method and may take 8 to 18 days depending on the order size and type of order.

4. Damaged or Incorrect Items

If you receive a damaged or incorrect item, contact us within [Insert Time Period, e.g., 7 days]. We will arrange for a return and send a replacement or issue a refund.

At Magic Box, we want you to be completely satisfied with your purchase. If you’re not happy with your order, we’re here to help. Please review our basic refund policy below:

1. Refund Eligibility

• You can request a refund within [Insert Time Period, e.g., 30 days] of receiving your order.

• Items must be in new, unused, and unopened condition.

• Return shipping costs are your responsibility unless the item is damaged or incorrect.

2. Non-Refundable Items

The following items cannot be refunded:

• Custom-made or personalized products.

• Opened hygiene-related items (such as socks or footwear), unless they are defective.

3. Refund Process

To request a refund:

1. Contact us at [Insert Contact Info] within the eligible period.

2. Provide your order number and a reason for the refund request.

3. We will guide you through the return process, and upon receiving the returned item, we will process your refund.

Refunds are issued to the original payment method and may take 8 to 18 days depending on the order size and type of order.

4. Damaged or Incorrect Items

If you receive a damaged or incorrect item, contact us within [Insert Time Period, e.g., 7 days]. We will arrange for a return and send a replacement or issue a refund.